Privacy Policy for Poker Rooms
Introduction
Welcome to https://poker-rooms.surepickspro.com (referred to as “Poker Rooms,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and security of your personal information in compliance with numerous privacy laws worldwide, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data in the private sector
- The General Data Protection Regulation (GDPR) from the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.
Scope
This policy applies to all aspects of our online presence, including but not limited to:
- Our official website at https://poker-rooms.surepickspro.com
- Any mobile applications or software we develop and distribute
- Online services and products offered through our platform
- Interactions between users and our support team
Please note that this policy does not cover third-party websites, apps, or services linked to ours, as they have their own privacy policies governing data collection and usage.
Processing Activities
This policy describes the various ways we process your personal data during your engagement with us:
- Account and User Management: When you create an account on our platform, we collect and store account information, including usernames, passwords, email addresses, and profile details.
- Payments and Transactions: We process payment information when you make purchases or use our services that involve financial transactions. This includes credit card details, billing addresses, and transaction history.
- Communication: If you choose to receive newsletters, promotional emails, or any other form of communication from us, we will use your contact data for this purpose.
Personal Data Collection
We gather a range of personal information to enhance your experience with Poker Rooms:
- Account Info: Name, user handle, and associated contact details.
- Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for secure transactions.
- Financial Data: We may collect banking information if you opt for direct bank transfers or similar financial services.
- Purchase History: Records of your purchases, including product/service details and transaction amounts.
- Mobile Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for push notifications.
- Location Data: Information about your geographic location when you interact with our apps or visit our websites.
- Feedback and Reviews: Your comments, ratings, and reviews help us improve our services.
- Social Media Profiles: If you choose to log in through social media accounts, we may access basic profile information from these platforms.
- Product Interaction: We track your interactions with our products to personalize content and recommendations.
Cookies and Tracking Technologies
We employ cookies and similar tracking technologies to enhance user experience and gather analytics:
- Strictly Necessary Cookies: These are essential for navigating our website and using its core features.
- Preference Cookies: We use these cookies to remember your preferences, such as language settings and display options.
- Analytics Cookies: They help us understand how users interact with our site, providing insights into user behavior and improving our services.
Users can manage non-essential cookies through our built-in Cookie Manager, offering control over their tracking.
Data Retention and Deletion
We follow strict data retention policies, keeping personal data for the duration required by law or for legitimate business purposes:
- Data related to account activities is retained while your account remains active and for a period after that to comply with legal obligations.
- Transaction records are usually kept for financial record-keeping and tax purposes.
- We delete or anonymize personal data when it is no longer needed for the initial purpose collected, ensuring compliance with data protection regulations.
Data Security Measures
The security of your information is paramount to us. We implement robust security practices to safeguard your data:
- Encryption: We use encryption protocols to secure sensitive data during transmission and storage.
- Access Control: Only authorized personnel have access to personal information, and they are bound by confidentiality agreements.
- Regular Audits: Our security measures undergo periodic audits to identify and rectify potential vulnerabilities.
- Data Backup: We maintain secure backups of our databases to ensure data recovery in the event of a breach or system failure.
User Rights and Choices
Depending on your jurisdiction, you have certain rights regarding your personal data:
- Access: You can request access to the personal information we hold about you, along with details about its use and disclosure.
- Rectification: If your data is inaccurate or incomplete, you can ask for corrections or amendments.
- Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data from our systems.
- Restriction: You have the right to limit the use and processing of your personal information under specific conditions.
- Portability: We can provide a portable copy of your data in a commonly used format upon request.
- Objection: You can object to the processing of your data for specific or all purposes.
- Non-Discrimination: No adverse action is taken against you for exercising your data protection rights.
To exercise any of these rights, please reach out to our privacy team at [email protected].
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about your rights and how we are protecting your data.
Contact Us
If you have any questions, concerns, or requests regarding privacy, data security, or this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: [Provide physical address]
We appreciate your trust in Poker Rooms, and we are committed to protecting your privacy throughout your interaction with our services.